What Our FAQ Actually Covers
Think of this as your cashier-desk rundown — the answers that matter before you make a move. Every entry here comes from a real question we've seen come through our account support channel. We cover how PayPal and Venmo deposits work step by step, how Play+ prepaid cards load onto your account wallet, what happens during identity verification, and why a withdrawal
might need a second look before it clears. Players in Chicago and Philadelphia have asked the same questions you're probably asking right now, so we've written the answers the way we'd say them at the desk — no runaround. If something isn't in this list, our live chat team can pick it up from here. Availability depends on state law; not all
states have authorized online casino and sportsbook access, so check your state before opening an account.
- PayPal
- Venmo
- Play+ Prepaid
- Live Chat Support